Operation and management policy of video information processing device

Article 1 Grounds for installation and purpose of installation of video information processing device

Stayrak Establishes and operates information processing devices for the following purposes pursuant to Article 25, Paragraph 1 of the Personal Information Protection Act.

  1. - Safety of facility and fire prevention
  2. - Crime Prevention for Customer's Safety

※ If the parking lot exceeds the accommodation size of 30 cars, the device can be installed and operated based on Article 6 Paragraph 1 of the "Enforcement Rule of the Parking Lot Act"

Article 2 Number of installed devices, installation location and range of videotaping

설치 대수, 설치 위치 및 촬영범위 내용
Number of installed devices Purpose of installation and range of videotaping
96 units per stairs, corridor, outside, lobby, hall, etc. of each floor

Article 3 Management supervisor and person with access rights

In order to protect your video information and handle complaints related to personal video information, the Company has a personal video information protection manager.

관리책임자 및 접근권한자
  Affiliation Name Position Contact
Management supervisor Jeong Operations Team general manager Manager 1811-1811

Article 4 Consignment for handling of video information processing device

Stayrak consigns the handling of video information processing device as below to fulfill the service and according to the relevant laws and regulations, the consignment contract stipulates the matters necessary for the personal information to be managed safely.

영상정보처리기기 취급 위탁 내용
Consignee Consignment service
Sungwon Adpia Co., Ltd. CCTV Operation

Article 5 Time of video, storage period, storage place and processing method of video information

영상정보처리기기 취급 위탁 내용
Video time Retention period Storage place
24 hours Within 30 days from videotaping date Each chain CCTV management department

Handling procedure: Records and manage matters related to requests for provision to a third party, destruction, and access of personal video information other than for the purpose and permanently delete (shred or incinerate for printouts) in a way that it cannot be restored when the retention period expires.

Article 6 Matters concerning the confirmation method and location of personal video information

  1. - Confirmation method: You can contact the hotel's video information access manager in advance and visit for confirmation.
  2. - Confirmation location: CCTV access department (safety room, etc.)

Article 7 Measures for requests such as accessing the video information by the subject

You may ask the operator of the video information processing device at any time if you wish to view, confirm or delete your personal video information. However, it is limited to the personal video information you are in and the personal video information in clear need for the benefit of the life, body and property of the subject. Stayrak will take necessary measures without delay if you ask for confirmation or deletion of personal video information.

Article 8 Measures to Ensure Safety of Video Information

The video information processed by SanhaIT Co., Ltd. under the company is managed safely through encryption measures. In addition, as a management measure for protecting personal information of Stayrak, the Company grants different access rights to personal information, and in order to prevent illegal or unauthorized alteration of personal video information, the date and time of creation of personal video information, the purpose, person, and time of access are recorded and managed. In addition, locks are installed for safe physical storage of personal video information.

Article 9 Matters Concerning the Change of Privacy Policy

This video information processing device operation and management policy was enacted on September 19, 2014, and if there is any addition, deletion or modification of contents due to changes in laws, policies or security technologies, the Company will announce the reason for change and the contents at least 7 days before the implementation on Stayrak homepage.

Initial announcement date: July 1, 2018

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Prevention of non-unauthorized collection of e-mail

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